Welcome to Perfume 21.
By using our website (perfume21.com), you agree to the terms and conditions listed below. Please read them carefully before placing an order.
Perfume 21 is owned and operated by Crafts For You, located at:
1st Floor, F-17, Street No.4, Panchsheel Garden, Shahdara, Delhi – 110032.
1. Use of the Website
By accessing the website, you agree to:
- Use the site for lawful purposes only
- Provide accurate information when placing orders or contacting us
- Not attempt to disrupt, interfere or misuse any part of the website
We reserve the right to refuse service if misuse or fraudulent activity is suspected.
2. Products & Pricing
- We make every effort to ensure product information, images and pricing are accurate.
- In case of any typographical or pricing errors, we may correct the information and cancel/refund orders if necessary.
- Prices may change without prior notice.
3. Orders & Payments
- Orders are confirmed only after successful payment.
- You will receive an order confirmation via email or WhatsApp.
- We accept online payments through trusted payment partners.
- Cash on Delivery (if available) will be displayed at checkout.
4. Shipping & Delivery
- We offer free shipping across India.
- Orders are processed within 1–3 business days.
- Delivery timelines are 3–7 business days depending on location.
- Detailed shipping information is available on our Shipping Policy page.
5. Returns & Refunds
Our Return & Refund Policy applies to:
- Defective, damaged or incorrect products
- Return requests made within 3 days of delivery
Please refer to the full policy on our Returns & Refund Policy page.
6. Intellectual Property
All content on this website — including text, images, logos and design — is the property of Perfume 21 / Crafts For You and may not be copied or reproduced without written permission.
7. Limitation of Liability
Perfume 21 is not responsible for:
- Delays caused by courier partners
- Loss or damage resulting from misuse or negligence by the customer
- naccuracies due to third-party data or unforeseen errors
Our maximum liability, if any, is limited to the value of the purchase.
8. Third-Party Links
Some pages may contain links to external websites.
These are provided only for convenience, and we are not responsible for their content or policies.
9. Changes to Terms
We may update these Terms & Conditions when required.
Continued use of the website constitutes acceptance of the updated terms.
10. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will fall under the jurisdiction of courts in Delhi, India.
11. Contact Information
For any queries related to these Terms, please contact us at:
📧 care@perfume21.com
📞 +91 9210689890
📍 Crafts For You, 1st Floor, F-17, Street No.4, Panchsheel Garden, Shahdara, Delhi – 110032